At Promo ACP, we strive to provide exceptional service and ensure our clients reap the maximum benefits every time. We are committed to offering quality services that align with the diverse needs of our valued customers.

We offer refunds for payments made on custom design projects as a gesture of goodwill. However, our internal management team retains the absolute discretion to approve or deny any refund requests.

New design accounts are protected by a 30-day money-back guarantee, meaning if you are dissatisfied with our work, we will refund your payment.

If a client is not fully satisfied with our services, we can issue a refund, which will be processed within a maximum of 30 working days. The refund will be credited to the client’s account either by credits or direct bank deposit.

All refunds will be issued to the original purchaser and credited to the same bank account used for the initial transaction.

Fees for Domain Name Registration, Domain Transfer, or any other HOSTING-related services are non-refundable as these services are provided by third-party global servers.

All newly purchased domain names are considered final sales at the time of purchase and cannot be refunded. As the sole owner of the domain name, you have the right to transfer the domain, but it is not eligible for refunds from the organizations involved.